10-digit dialing begins Sunday for some Ohioans


CLEVELAND (WJW) – If you have an area code 440 and try to make a call this Sunday, you might get a recording that your call cannot be ended as dialed.

But don’t worry, that doesn’t mean your service is down or you need a new number. It just means you have to hang up and dial again using your area code + phone number.

As of October 24, local calls composed of only 7 digits may not be answered.

It also applies to area code 513 in the Cincinnati area.

This change is due to FCC rules passed on July 16, 2020 that establish 988 as the new national 3-digit phone number for Americans in crisis to connect with suicide prevention and mental health crisis counselors.

To ensure calls to 988 reach the national suicide prevention lifeline, parts of Ohio and across the country will need to switch to 10-digit dialing.

Until July 16, 2022, people should still dial 1-800-273-TALK to join the National Lifeline for Suicide Prevention and Mental Health.

You can still dial just three digits to reach 711 (relay services), 911 (emergency services) and any 211, 311, 411, 511, 611 or 811 services available in your community.

Here is the full list:

  • Alaska – 907
  • Alabama – 251
  • Arkansas – 501
  • Arizona – 480, 520, 928
  • California – 209, 530, 562, 626, 650, 707, 925, 949, 951
  • Colorado – 719,970
  • Delaware – 302
  • Florida – 321, 352, 561, 941
  • Georgia – 478, 912
  • Guam – 671
  • Hawaii – 808
  • Illinois – 309, 618, 708
  • Indiana – 219, 475
  • Iowa – 319, 515
  • Kansas – 620, 785
  • Kentucky – 859
  • Minnesota – 218,952
  • Mississippi – 662
  • Missouri – 314, 417, 660, 816
  • Montana – 406
  • Nevada – 775
  • New Hampshire – 603
  • New Jersey – 856, 908
  • New Mexico – 505,575
  • New York – 516, 607, 716, 845, 914
  • North Carolina – 910
  • Ohio – 440,513
  • South Dakota – 605
  • Tennessee – 731, 865
  • Texas – 254, 361, 409, 806, 830, 915, 940
  • Vermont – 802
  • Virginia – 276, 804
  • Washington – 509
  • Wisconsin – 262, 414, 608, 920

Learn more about the FCC National Suicide Hotline Improvement Act, 2018 Click here.


Comments are closed.