Hyster-Yale Group launches unified HY Source™ parts

GREENVILLE, NC, Jan. 25, 2022 (GLOBE NEWSWIRE) — Hyster-Yale Group announces the launch of a new unified forklift parts experience, including a rebranded parts program called HY Source Parts and HYSOURCEPARTS.com , an award-winning online parts store upgrade. The new experience is designed to create a simpler and more efficient after-sales experience optimized for customers.

Streamlining and consolidating the branding and naming convention of parts approved as spare parts for Hyster® and Yale® forklifts, the HY Source Parts brand makes it easier for customers to identify genuine parts. HY Source parts undergo engineering studies, measurements and stress tests to ensure parts meet standards and are free from compromises that would negatively affect equipment performance and provide maximum efficiency to customers.

“Use of unauthorized replacement parts can lead to compromised performance, unexpected downtime and premature equipment failure,” said Chuck Pascarelli, President, Americas Division, Hyster-Yale Group. “The value of high-quality genuine parts is peace of mind, knowing that these parts have been rigorously tested to meet our performance standards. The evolution of our brand and our e-commerce platform is the final step in our commitment to serving customers long after their initial purchase.

HYSOURCEPARTS.com offers an integrated online parts shopping experience that allows users to search for parts, search for diagrams, add parts to their cart and checkout in the same environment. The site also offers user-friendly features such as multi-cart checkout and easy access to past orders for simple re-ordering. Readers of Material Handling Product News and MaterialHandling247.com recently voted HYSOURCEPARTS.com Product of the Year in the MRO category, ahead of three other finalists.

The e-commerce site also includes advanced features designed for the realities of B2B shopping. For example, the site’s punchout functionality allows customers using procurement applications to make purchases without ever logging out of their own system. By instantly pushing transaction information into the procurement system, the site allows customers to easily create a purchase order and follow their company-specific procedures for submitting them. Customers can configure access through their local reseller.

In addition to HY Source genuine parts, the new brand structure includes HY Source Reman parts, remanufactured parts to meet Hyster and Yale and Unisource quality standards All-brand parts and accessories designed for other brands and models of forklift equipment.

About Hyster-Yale Group

Hyster-Yale Group, Inc. designs, engineers, manufactures, sells and services a full line of forklifts and spare parts marketed worldwide primarily under the Hyster brand® and Yale® brand names. Hyster-Yale Group is a wholly owned subsidiary of Hyster-Yale Materials Handling, Inc. (NYSE: HY). Hyster-Yale Materials Handling, Inc. and its subsidiaries, headquartered in Cleveland, Ohio, employ approximately 7,800 people worldwide.

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