Mobile number porting hits highest level in six months

Industry-wide mobile number porting hit a six-month high in March 2022, with 9.64 million subscribers submitting requests to switch carriers. According to the analysis carried out by JM Financial, the churn rate has been increasing since October 2021 (7.29 million). The industry saw a 2.35 million increase in monthly churn between October 2021 and March 2022.

According to ICICI’s Securities Report, “Industry carry was 9.7 million as of Mar 22. MNP churn was 0.8% (vs. 0.8% Feb 22) . »

According to Telecom Regulatory Authority of India’s March 2022 Telecom Subscribers Report, in March, 9.64 million subscribers submitted Mobile Number Portability (MNP) applications, bringing the applications accumulated to 689.76 million at the end of March against 680.1 million at the end of February. .

Demotivation of carrying

It comes even as carriers such as Vodafone Idea dissuaded users on the lowest tier from porting their number by not allowing outgoing messages on the cheapest plan. TRAI, and later the Telecommunications Dispute Resolution and Appeals Tribunal, ruled in March that Vodafone Idea should also provide outbound SMS service on its lowest rate plans.

Mobile number portability, monthly chart

Mobile number portability, monthly chart

Peeyush Vaish, partner and head of the telecommunications sector at Deloitte, suggests that the reason for the increase in churn rates is due to the opening up of travel and relocation in the post-Covid world.

Vaish said: “As the Covid lockdown opens and people move to different geographies, they are switching carriers in order to get better connectivity. Especially since in the past 2-3 years, India has moved from a dual SIM market to each subscriber having a single mobile plan.

‘Steady beat’

However, another expert says churn is still quite low, even after the six-month increase in mobile portability requests. According to the expert, the churn rate is quite stable considering a market with three operators.

In March 2022, Bharti Airtel gained 2.34 million subscribers, Reliance Jio gained 1.55 million subscribers and Vodafone Idea lost 2.80 mobile subscribers.

Published on

May 15, 2022

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