No, it’s not Microsoft on the phone, trying to debug your laptop

Many Iowa residents answered their phones to hear a remote caller pretend to be with Microsoft and offer to “fix” our computers. New survey reveals how well these tech support scams get to us – and rip off some of us.

Mary Jo Schrade of the Microsoft Digital Crimes Unit says three in five of us have received these calls and one in six has lost money.

Schrade says, “Tech scammers are targeting everyone, even the most active tech users like Millennials and Gen Z.” Scammers use sophisticated schemes that have gone from cold calling to more between them using bogus pop-up ads and scam websites.

“Scammers are quick and innovative,” says Schrade, “so when someone encounters a pop-up asking them to call a phone number or click on a link to fix a problem, it’s important to be wary and to exercise caution. “

Microsoft receives 6,500 complaints each month from people claiming to have been victims of a tech support scam in which crooks use the company name to trick victims into paying for unnecessary or harmful “services”. Several thousand more go unreported.

“Report the scam on the Microsoft website, “she says.” The more reports we receive, the better we fight these scammers. Remember, we will never proactively contact you to ask for your financial or personal information.

While you might think young people would be more tech savvy, the survey found that one in ten Millennials and one in ten Gen Zs who were scammed fell into the trap – and lost money. ‘money.

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