Power outage with Xcel Energy, Sioux Valley Energy? Here’s what to do.

If you find yourself in a position where the power is out, there are ways to report it and check to see if the situation is being worked out with the major power companies in South Dakota.

From power outage maps to phone numbers if you find yourself without internet, here’s how you can contact your power company to find out or report the outage.

How to report a power outage to Xcel Energy

Xcel Energy has an “Electric Outage Hub” on its website with status updates and a form to fill out in the event of a power outage. You can even check the fault status.

If your power goes out, but you still have internet access, you can report an outage to Xcel Energy using the form on their website, starting by entering your phone number associated with your account.

If you no longer have internet access, but do have landline or cell service, you can call Xcel at 800-895-2999 to report an outage.

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Where to find the Xcel Energy power outage map

You can find Xcel Energy’s power outage map on their website to see where power outages are currently being reported, as well as the number of customers that have been affected. Zooming in on the map will give you more precise locations. You can also report a power outage from this page by clicking a red button in the top right corner.

You can find the blackout map here.

How to Report a Power Outage to the South Dakota Rural Electric Association

If you have internet access, go to the South Dakota Rural Electric Association to find your co-op: www.sdrea.coop

First, click on the “View Outage Map” button after scrolling down. An interactive map will allow you to zoom in and find your cooperative society.

Clicking on the pop-up will show information about the co-op and you can follow this link to their website and outage form.

Co-ops that serve the area include:

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Where to find the South Dakota Rural Electric Association power outage map

Map of SDREA power outages on their website, links to on the map to see where the outage is occurring. If you click on one of the little icons with a map marker, you can also see how many customers are out of power, if any crews are on site, and the estimated time to fix it.

You can find the blackout map here.

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How to Report a Power Outage to the South Dakota Rural Electric Association

Sioux Valley Energy is part of the South Dakota Rural Electric Association and serves most of Sioux Falls.

If your power has gone out, but you still have Internet access, you can report an outage to Sioux Valley Energy by clicking “Report Outage”. You will need to log in to your account.

If you do not have Internet access, call Sioux Valley Energy at 800-234-1960.

Where to find the Sioux Valley Energy power outage map

On their website they have an icon that says “see outages” which takes you to their map. Use the plus and minus buttons on the map to zoom in and zoom out.

You can find the power outage map for Sioux Valley Energy here.

What not to do if there is a power outage, you see fallen wires

Do not approach fallen electrical wires, as electricity may still pass through them. Call your local utility company to report downed wires.

If your power has been off for a few hours and you haven’t opened the fridge or freezer, chances are the food is good.

If your power was cut for longer, the food could be risky to eat. A refrigerator should keep food cold for six hours and a half-full freezer for 24 hours (48 hours if the freezer is full) if you don’t open the doors, according to the United States Food Safety and Inspection Service. US Department of Agriculture.

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